UPS Customer Centres

This is the worst customer service I've ever received. They failed 3 days in a row to deliver my package on schedule. Customer service is inept. It's all outsourced to overseas. Nobody knows anything about anything and the goal of the call center is just to get you off the phone. They can't solve any problems. Do not order through UPS ever, and don't deal with companies that use UPS.

Bank sent 2 credit cards by UPS. Got a notice saying they were out for deliveryon Thursday afternoon but they never showed.Spoke to several reps on Friday - superficially sweet but no solutions. Said they were talking to dispatch. A supervisor finally said the bank package was no longer scanned and didn't know where it was. Then said they would be closed for long weekend and expect delivery on Tuesday."Suerpvisor"hung up on me when I asked to speak to a UPS manager in BC.Horrible experience.

Absolutely terrible. I'd rather rub my eyes with sandpaper than deal with UPS. The UPS drivers don't even attempt to deliver your package. I tracked my package online and for 4 days I was home yet at the end of each of those 4 days 'delivery attempted' 'sorry we missed you' Really? Do what you are paid to do! Phoning them is a waste of time; 'how can we help you?' means get bent. I ended up driving to the depot to get my package. UPS digs a hole just so they can lower the bar even further.

Consistently awful service, and awful customer service. I would never subject my customers to UPS.

I cant believe i even had to give UPS 1 star. They are an absolute joke. pay for expedited over night service and the package still hasnt arrived in 5 days. I could have walked there and back faster. These people and their customer care team are pieces of shit. All to happy to take your money but cannot deliver on any promises.