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The are professional very knowledgeable they were on time and the service was very efficient, id recommend them and use them again myself in the future.
Thank you Northstar, Brandon and Eric did a great job installing my sump pump and backwater valve on Sept 6-7,2018. And the clean up was done awesome. I would recommend Brandon and Eric for the fabulous work. Thank you to the owner MJ for a great price. Barb M 9-11-18
Excellent customer service they go above and beyond to ensure the job is complete. Great job done!!
I just can't complain about any part of the service. -made an appointment -they showed up on time -did a great job -were friendly the whole time -cleaned up as if nothing happened. I think that's all customers ask for.
Thanks for the great service on the drain pipe repair. The tech notion was prompt and polite toward tenants and the problem was taken care of.
Professional and skilled plumbers, friendly staff with great installation and clean up. Thank you
Great service, very professional. It took some time to get everything wrapped up but given that so many people needed basement anti-flood project done ASAP, it is reasonable. If I needed plumbing service in the future I would definitly consider Northstar first. Billy
Your plumbers were very professional. They arrived on time. This was a messy job and they cleaned up everything. We would be more than happy to use this company in the future and to recommend them to friends, family and neighbors.
Rob H. from Northstar is the best. He was courteous, knowledgeable and efficient. He had our problem resolved in record time and left his work space in immaculate condition. Northstar has outstanding customer service. From the time you place the call to the time the job is done, you know you are a valued customer. We will always use Northstar for our plumbing needs and will recommended them to family and friends
We used Northstar for a couple of jobs in our home. Rob & Greg showed up and everything was shown to them what we wanted done. From there they went to work and things were explained and shown to us as they continued on. Excellent job and cleanup (took away old toilet/sink/taps and the cardboard boxes even though these items were purchased elsewhere) and communication with them was unbeatable. Would definitely call and ask for them again. Thank you Northstar Plumbing.
NorthStar Plumbing installed a backwater valve and sump pump overflow. They were professional, courteous, made sure there was little mess. There was some minor dust in the basement which could not be avoided. The pipe work for the sump pump overflow in our rafters was well hidden, and the external pipe was professionally done as to not be unsightly. They answered all our questions on maintenance of the backwater valve. We have used NorthStar before and will continue to do so.
Business Reply November 24, 2017
We are happy to be of service to you! Great customers make our job so much easier. Thank you
They did a wonderful job from start to finish. They answered all my questions. The plumbers were very nice and polite. I like how they have confirmation emails and a courtesy call to tell me that the plumber is on his way. The quotes were easy to understand. I have already recommended your company to my daughter and my neighbors. Thank you again and if we ever need anymore plumbing you'll be the first company we call.
Business Reply October 25, 2017
Hello and thanks for the review. We really appreciate knowing that we've done our job right and that you are pleased with the outcome.
Amazing ! Called them regarding a very specific job, they told me it was best to get someone more specialized to handle it and gave a me a great refferal . I appreciate the honesty and advice on how to handle this project correctly . Thank you
Business Reply September 19, 2017
We appreciate the honest review. Don't hesitate to call us for any work. If we don't do it, we'll be glad to refer you to a reputable and honest local company. We work with like-minded companies where the customer takes preference over dollars. Thanks!
Best service ever. Polite clean fast and efficient. Thanks for coming so fast we really needed you guys.
Business Reply September 19, 2017
Thank you! Glad we could help out.
Rob just performed service on my kitchen plumbing and I want to leave this testimonial. In the last 36 years i have owned 5 homes and I have used 5 different plumbers. One was totally dishonest, 2 were ok and 2 were excellent. Out of the 5 plumbers i have used I must say that Rob at Northstar Plumbing as been Number One in my experience. Out of the last 3 plumbers I have called to troubleshoot a 3 1/2 year old plumbing problem he is the only
I appreciate promptness and reference to detail. Along with this the professionalism of the works and Rick was most appreciated. The final verification of price was in a neat orderly manner. The workers attention to cleanliness was also remarkable. I was expecting a BIG mess and was pleasantly surprised that ALL was cleaned up and carted away. I would definitely recommend them to any friend or family.
Business Reply June 1, 2017
Hello and thank you. It is so great to have our customers acknowledge the plumbers hard work.
Friendly. Professional. Attention to details and all necessary repairs. Didn't talk down to me as a female. Overall very nice experience. Thanks
Business Reply June 1, 2017
Great to know. We have monthly meetings to address all of the varied needs of our customers.
I have used this company for a couple of years, I am always pleased with the customer service and the plumbers always do a great job.
Business Reply June 1, 2017
Thank you Adelene. We've been here for 29 years and will be here when you need us again.
Amazing staff that are very knowledgeable and honest. When you need a plumber, there the ones to call!
Business Reply June 1, 2017
Thank you David. We keep current with the Ontario codes. The plumbers are our best asset. We treat them like KINGS!
I had Northstar install a backwater valve and sump pump under the City of Windsor subsidy program. The inspector told me I definately chose the right company to install it. They rated Northstar as #1 in service and installs for the city. They say they aren't allowed to recommend but gave me the thumbs up for who to recommend and who to call for the future. Great team!
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