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plain and simple, you want GOOD food, go here. you want GOOD service, go elsewhere!
Agreeing with "its obvious many of the reviewers . . .", get over it people. Service isnt bad, its normal. If you want food, u yell to waiter or waitress. Its busy all around so ofcourse u have to wait in line for long time. The food there is great, and cheap (no wonder its so busy). You want napkins? go to empty table and get as many as u want. Awful managers? maybe its because you were rude first. You got a problem with the bill for dimsum? they mark down 1 for everyone one the put down, so if they did mark a dimsum down for one u didnt eat, how come you didnt spot it in the first place? Found hair in your food? get use to it, its not gonna kill you to shove it off the side. Its not a 5 star high class restraunt so dont expect it to be. Service is normal, if you think this is bad, go to china and feel what "Bad service" really is. REally, "irishmike" really hits the spot and understands. The food today i had there was great, service was okay. No complaints, food was cheap, and ofcourse, even though the wait was long, they still gave us a table at a reasonable time. 1.40 per dish, try finding cheaper dimsum. Where i live its 2.50 per dish >.>. Have patience and enjoy the food jeez
My family and I use to eat at this restaurant often long ago and now we came back again. It is known as and have said so by many how the service is disastrous. True. Since the food is not really cheap so we usually order the same dishes of food. First off, as eyes could see we said there were 5 people, so why did the waiter still have to ask how many when he checked our order? Is he hinting that only 5 people eat so little food? or the food we ordered are not expensive food so it doesn't meet his expectations? Okay about the food, the oysters were like around $2.50 each and how ridiculous is this? The oyster shell was large but the meat was only size of a penny..really it was. And it could easily be taken out like somebody rearranged it and put in there. The soup at the beginning was cold. Chinese families usually gets free desserts (red bean paste) everytime we come we would be served with desserts, even if it was late and no desserts, at least they would serve us oranges. But when we finish doggybagging the food, the manager just glared at us and gave us the bill and said 'sorry we ran out of desserts.' but the previous table had desserts, why such a coincidence that when it came to our table there could be no desserts? there wasn't even oranges served even if there were no desserts. not even fortune cookies? We're not greedy about getting desserts, serving desserts is a general courtesy which they are known to do for customers. We were thinking maybe because they recognize us always eating the same cheap food so they didn't waste the time to give to us but only to those that ate expensive food. One of the food dishes is a combination (expensive orders only) will be served desserts..and if they said ran out then what happens if someone else orders that expensive order which was suppose to come and served with desserts? ran out too? whether customers order cheap or expensive food, aren't they suppose to serve everyone equally? even if we just order drinks, they still are suppose to serve us well and not with that kind of attitude and being judgmental. yes also, the waiters/waitresses would throw the plates and cups loudly on the table..whoa if there were glass it could have splashed into the bowl. Also, my mom and sister saw when the waitress was holding tray of glass cups with ice, when the ice fell into the tray, the waitress just picked it up and put it back into the glass with her finger. Btw, I saw her stratch her nose and hair with her hands. I can't believe my dad still gave them $2 something tips. If it were me paying, I'll give them the exact amount...won't be seeing us come again...cuz even when there was renovation but the attitude and judgment from servers and managers is really awful is all i can say.
PLACE IS GREAT. Service is soooooo gooood, waiters yelling was amazing I LOVE PERFECT..ITS SOOO PERFECT..I recomended after clubs. THANK YOU MR PERFECT..Your the greatest. Sincerly, #1 Fan.
The food was excellent! Very fresh and tasty! LOL, I'm surprized and relieved to find out we weren't the only ones who got bad service! Yeah, that was my number one complaint. The waiter's were unfriendly and we were not provided with a knife or any napkins. They served our food in a sloppy manner as well. But, I'm sorry it's one of those things were I love the food so much, I'd go back, but, probably just take-out next time.
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