We are committed to providing our clients and their animals with quality veterinarian services, products and advice, in a caring, fair and trustworthy manner.
Let me start off by saying I've been a customer here for years and have spent thousands of dollars there and apparently if you miss multiple appointments and even if you call in to cancel them and couldn't the one time because you had covid they make you pay for pre booking which is absolutely ridiculous considering the amount of money I've spent there and they pull that shit it disgusts me let me tell you go elsewhere you'll thank me later
First off let me say both the girls in there were good, caring and understanding. The vet and the office left a lot to be desired, the exam room was dirty, the vet seemed like he didn't care about the dog, he was rough with him, couldn't find a vein to take blood. The weekend vet was even worse, We went back in on Saturday to have the dog put down, that vet was terrible like he didn't care one way or the other and offered no comfort. Look harder and find a good vet, this one isn't! RIP
Cannot express how much I HATE this place. One star because I can’t give negative numbers. My dog was in serious pain and we didn’t know why. The Vet didn’t see a dog in pain, he saw an upset owner and $$$. Refused to give meds until blood test was done, took the blood then gave the meds before even looking at the blood. My dog died. All he saw was a chance to make money. Adding some pics of the dog that was only an invoice to him.
The first time I brought my cat in this clinic. Everything was perfect. Not so busy place compared to other clinics that are overcrowded. Thank you to all the staff.
we have raised many dogs over the years and had many adequate vetenarians tending to their needs... a few years ago I made it a mission to find a kind, attentive , and reasonably priced vet in the city of London.. as chance or luck would have it , we found dr mor,, and his team at the eastlondon vet clinic on spruce street London east... wonderful man, exceptional vet, kind and caring team.. he addresses the whole dog , and does not shove or attempt to add extra costs to your bill...
I have been coming to this clinic for a few years. I cannot speak enough about how lovely the staff is. I know my kitties are in excellent hands when they come here.
Cant say enough about this vet. I have a rescue puppy and from day 1 our poor little guy was sick. Gastro upset like no one's business. The whole staff at the clinic helped in so many ways not only to our pup but to me as a first time mom. The doctor was so kind during our multiple visits and I thought it was quite remarkable that he did not charge me an arm and a leg everytime I was there. Our dog is so much at ease when we are there to the point that he is trying to kiss the vet while he is injecting him in the neck :) I having nothing but the utmost confidence in this clinic and I have no concerns that it is ever about the money ( one day he just patted me on the arm to let me know all was ok and sent us home - with a very very small bill). The girls always make me feel ok for calling even if its for something small! Great team!
Single worst vet visit Ive ever had,just moved to london,do not have a vet yet for my dogs and my 4 month old puppy was acting pretty sick, vomiting,serious diarrhea,wouldnt eat etc. The receptionist was good,polite and friendly but the actual vet was rude, didnt introduce himself,had no interest in even being nice to my puppy, without even asking started running $85 tests on my puppy,which signs showed he didnt have anyways. Beyond that, after that test of course came out negative,his next "suggestion" was xrays at 100 a piece,oh and not to mention he said it was necessary to send him home with almost 200 worth of medication for something he couldn't even diagnose. He put sub q fluid right into my dogs skin, not sub dermal, left him with huge bubbles which he told us to massage and they will be fine,not to mention pulled the needle out, covered us and our puppy in IV fluid and made several different holes. We left with no reason with why our puppy was sick. Will NEVER EVER go back!
