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My brother was taking my wife and I out for my birthday, we went to another restaurant which was closed and we decided to go to the Gown as it was recently renovated. The space looks real nice, end of the compliments. We should have know it would be bad as it rained all weekend and we were one of two parties yet both waitresses looked us over and took more than 10 minutes to come to our table to take a drink order. Q. What kind of beer do you have on tap? A. Good Question!! Q. Can we get menus? A. I will try to get some out to you. My Club was pretty good, my wife ordered a steak sandwich, it came without the sandwich, the waitress then told her she didn't order the sandwich , we said we would eat the steak and she said she would bring some buns ( never appeared), one app came , the othe came after our entrees. Mayo was creamy coleslaw dressing. Wife's steak tasted like it had been grilled on a frying pan. Food was horrible. We let the waitress know and she offered to get owner ( she couldn't muster the use of the electronic ordering palm device that she had either). We said not to worry as didn't want to get into it. When the bill came we were charged for the steak ( we only wanted the sandwich). Manger must now be summoned. When he came my wife started telling him about the problems and his answer, Just the Facts Ma'am- Dragnet Joe Friday is the manager. 15 minutes go by while he is adjusting the bill and then he sends out some other kid who tells us that the Visa was run through and we could either take 20 dollars back cash or wait for another manager to come in who knows how to cancel a transaction on the VISA. This was one of the worst dining experiences ever. We were trying to decide on Koi across the street or this dump and obviously we came to the wrong place. Never , ever again.
The condition of this establishment has 100% gone down hill. The quality of the food was okay, once we recieved our food. The bartendar and waitress were too busy complaining about how "brutal" management is and how "greedy" the owners are to even offer to refill our drinks. Granted they may have had a bad day... but this is a business, patrons should not be subjected to that kind of gossip. If you want quality food and service...avoid Gown And Gavel at all costs. Jen.L.
I've been coming to the Gown and Gavel for many years now. I've seen nothing but improvments since the new owner took over. Ther service I have always recived has been great and very personal. I always order the nachos and the wings.I was informed tonight that they are under going a re-vamp of the building and will have a whole new menu, the girl on duty actually took the time to bring out the new head cheif they hired so I could meet him, he told me of the new items they will be having and eveything sound wonderful.
not bad but the quality of the wings have gone down
The food was horrible. We had wings and it was obvious the reputation about the wings being good has changed. The vodka & iced tea was definately watered down. It was the first drink my husband ordered so could definately tell. We ordered another with the mix on the side - what a difference. The women's bathroom was not clean.
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