The customer service team of Mr Printer and Mr Sign is outstanding. They accommodated my urgent-same day order and delivered it on time. Robin, the Customer Service Representative/Graphic Designer, was very helpful and gave me a call to suggest better ways to print the items. He was also easy to contact throughout the day by email and phone. Nandy did a great job with the delivery coordination. Their customer service made it possible for us to execute the project we had in mind. 5 stars
I made an order online, I called the to find out how the process works. It was clearly explained to me on the phone that someone would call me if there was an issue with my file. The print was extremely pixelated. They offered to reprint for a discounted rate of 40$ which also was higher than the regular price. Terrible experience. I dont know how they are in business for 38 years, with such attitude and poor business practices.
Needed a last-minute custom cutout for a surprise party -- Mr. Signs really pulled through for me! The cutout was a great hit; got lots of compliments. Excellent quality, helpful staff, fair prices.
