My daughter was brought there for a haircut. We provided pictures of what she wanted. Basic cut with bangs down to her nose. The girl cut her bangs above her eyebrows. When my wife said why are you cuting it so short the girl replied because she can't do it long. How can you not leave it long? You just don't cut so short. Will not be going back to a hair salon that won't or can't do what you ask. If she couldn't do the hair cut just say you can't do it and we would just go elsewhere.