East indian lady receptionist needs some phone manners... always grumpy and rude.
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East indian lady receptionist needs some phone manners... always grumpy and rude.
This is the first time I have ever felt the need to write a review for something. This clinic’s service is terrible. The office conditions are below standard, wait times can take hours with only 1 or 2 doctors for multiple patients, and even when seen by a doctor they are rarely helpful. During my latest experience the doctor gave me 2 minutes worth of his time and barely even seemed to be listening to me. He had no meaningful advice and did not help me at all. I don’t intend on returning here.
Don't understand the low ratings. Seen quickly today.
Small clinic. Doc was helpful. Would go bak if I can't get into my family doc
Above average for a walk in.
Waste of time! Go to other clinic with Doctor's that will actually care for you. Wait time is horrible. They only have 1 doctor to treat almost 20 patients. He will treat you maximum of 3 minutes and order you to see him after two weeks. Will always order blood test. I got 4 blood test per year and my condition is only for hormonal replacement. My other clinic say that's too often for a blood test + test result came out fine. The clinic is so small, they should reorganised to cater the patients!
wait times and service on average with other clinics
I'm not the kind of person who like to write reviews for anything at all. This is the first. Waited for 1 and 1/2 hr just to get a 2 mins check up. Something is wrong with my foot. That's why I went to get it check up. I don't just go there to waste my time. The doctor rub my foot for 30s and said nothing is wrong, probably just a strain. Like really? My fault to trust a walk in clinic. If I've the money I'd go see a physiotherapist but I don't so I was hoping the doctor can at least try to diagnose it. But no. I wasted my time there. Never going back.
The wait time is about the same as the other clinics I've been to. I believe my family doctor is even worse. Just visited this clinic (RKM) today (my son is the patient) and our wait time is 2 hours. At our family doctor, even with an appointment it's 2.5 to 3. But the thing is, the receptionist lied to me. She said she gave me back my Man Health card and I just left it inside the doctor's table. I did not even get close to the table :-( But because of their zero tolerance to verbal abuse, I did not say a word. But lying is a form of abuse isn't it?
This place is overcrowded and very slow, and I have never been to a worse clinic. Even if your one of the first people to show up early in the morning you'll be waiting for hours. I went because of back pain caused by a motorcycle accident and Dr Mahay was reluctant to even give me a week off work to heal. All he wanted to do was give me pain killers and send me right back to my physically demanding job where there was no way my back would be able to heal. i had to tell him atleast 3 times i was unable to perform my job without being in serious pain and that my employer even told me to take time off.
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