WORST consignment shop ever- STEER CLEAR, FULL OF RIP OFFS! they charged me $400 for a pair of Chanel heels that showed up w/ broken straps, beat up, and were missing a pearl. they DID NOT tell me any of this before buying. “all sales final" so I'm stuck with them and never wore them once since the strap is useless! Pathetic and useless staff who don’t care to help you. since this happened I've read and heard many other similar stories...will never purchase there again.