I used Vital to do a name change and inquire about getting a birth certificate for a family member who was born in Alberta but residing in BC. Alysa was so efficient and helpful in making all changes I needed and advising to the process of getting the birth certificate.
If your doing your road test, do not go to Vital. The instructor is extremely rude, not only that I spent $100 on the road test and she wouldn’t even allow me to take it due to tint ALTHOUGH, the same exact instructor let me take the test before hand in the same exact vehicle with the same amount of tint. This location clearly is only in it for the money. Bring back Tim because this lady is awful.
As soon as entering you are met with hostility. Current examiner lacks any sort of customer respect or dignity. Impatient, rude and extremely unprofessional. Don’t recommend coming here for anything.
