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Awful Service Department. Too Bad I am due for a new vehicle!
My wife and I bought a brand new vehicle with Sun Valley Honda in June 2018 We traded in our old Honda for a new one because we have always found that they are very reliable. When we went to register our vehicle, we were given the wrong Bill of Sale and couldn't register it. We had go back to the dealership and to get the right one. Also, when we went to the Registry the second time we weren't given the Nvis for new vehicles, so Sun Valley Honda had to deliver it the Registry. When we bought t
Service department is horrible. Honestly it makes me never want to buy a Honda again I cant wait till my cause is out from warranty then I can get it fixed somewhere better.
Im reading these reviews and it is the exact same thing that I experienced, I had both situations happen to me: -cheap oil change just to get you in there, then they come out with $3000 worth the maintenance. -got some recall work done and they came out with a $2400 list of work that needed to be done. I got a second opinion and 4/5 things on my list were false. I have since got the necessary repair work done and it has cost me only 1000 out of a potential 5000!
Our salesman was very thorough even for being new. The whole process was very easy and felt no pressure whatsoever. Would highly recommend.
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