Sunray Hot Tubs is an Edmonton-based hot tub manufacturer that started from a very small service company. Since 1993, we have constantly been improving our products and making them easier and easier to service. We have a massive service department with hundreds of thousands of parts and multiple full time service technicians. We also carry a full Line of Outdoor Living Products, including patio furniture, outdoor dining sets, fire tables, outdoor fireplaces, gazebos and pergolas. We have been voted The Best in Service since 1993. Locally made ensures a quality product! Take a factory tour today and choose the options that are right for you!more...See more text
The staff is super friendly, welcoming and knowledgable. The store front and warehouse were clean inviting and well organized. I felt the staff listened to my issues and engaged in the conversation. I would definatly reccomend this place for all your hot tub needs.
Called late on a Saturday about some parts. They said sales could help also on Sunday. went in on Sunday and Darrel was terrific and retrieved all the parts I needed and gave instructions on how to install without damage to myself or the spa. Great service.
As we approached the coldest days of this winter my pump seal started leaking. I called Sun Ray and they returned my call almost immediately. Don suggested I remove the pump and bring it in and he would repair it within one day. I took it in at 3:30 that afternoon and Don had it repaired for me in 25 minutes! I had the hot tub working before supper and didn't have to face the possibility of a freeze up. Thanks Don and Sun Ray!
Take your money elsewhere, staff is super friendly up front but once you sign the papers you become non-existent, been waiting for our hot tub for months and still no delivery dates. Staff is extremely rude on the phone.
This hot tub company sells four different models of gazebos, all of which will look fabulous on or beside your patio. The smallest of these is a 10 by 10-feet enclosed gazebo but sizes go up to 12 by 16 feet. There’s also a lovely enclosed chalet-style gazebo that will make you feel like you’re on vacation year-round.