My fiance, son and I walked into the store for the first time, there was only us and one other customer, and the lady working which Im assuming she is the owner of the store. First impressions of her were already bad, she did not greet us or smile at us. She simply looked up at us and walked away. We didn't think much of it at first, and as we were browsing for jackets we had noticed all over the bottom half of the jacket and sleeves At least over 40 jackets in a row had dog hair all over it!!!!