Went in excited because I haven't got eyelash extensions in a while. she asked me what i wanted - I told her i liked my lashes dramatic. she said she would do her best w/o compromising the health of my lashes. I agreed - the process took almost 2 hours - i came out looking EXACTLY the same. i did not see a difference at all (no exaggeration) - she told me she had to go natural for me... which isn't what I asked for. Least she could have done was give me a heads up. wouldn't come back again.