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Been eating here forever and love the food and love the people. Best chinese food ever
Horrible business. I was tired after work one night and made a mistake ordering from the wrong restaurant. Got home after a mix up, and was going to call fong's villa to apologize. Only to find out that they left me a threatening phone call. When I did call them back to settle the misunderstanding they rudely insisted that I should pay for the food I had never received. Some establishment. I will never go there.
We have been going here for years. The food is good, staff is friendly and service is excellent. The waitress remembers my name from years ago. We have tried other Chinese restaurants but always favor Fong's.
We have been going to Fongs for years. The food is good, the staff are very friendly and the service is excellent. We have never had a problem here. Sometimes the take out is very busy like on New Year's Eve and you may have to wait a few minutes but that's understandable.
i ordered for the first time ,, waited over an hour for delivery then they didnt get my order right,,, and when i called to tell the woman all she sent me were the four missing shrimp from my order,,, if it were my restaurant i would of sent a complimentary order of shrimp,,, not a good way to do business at all,,, good food but people skills need adjusting.
Year after year, we have always received kind courteous service, EXCELLENT, QUALITY FRESH FOOD for an extremely fair price. Try the Emperor Beef with the Special Sauce! Try the Hot & Sour Soup. Truly the the best I have ever had!
We were waiting patiently in line behind this man (jjohnson below) & had heard everything. The restaurant was very busy & the staff politely informed him that some menu items HAVE NOT changed prices in 2 years (instead of what he said) & apologized that they've not been able to print new menus in time to reflect recent changes & that's why they have a disclaimer " Prices Subject to Changes Without Notice" ( as many businesses use such disclaimer). We have ordered the Shanghai Noodles in the past & you get a huge portion of noodles with shrimp, chicken, pork & veggies...a great deal for $11.95! I can understand the complaint if the price change was ridiculously exorbitant but for a 'LOUSY BUCK", just pay the price it was meant to be! My family & I will continue to patronize Fong's Villa as we have done so for many years for its great food, great prices & great service!
This ones new. We went here with a friend. She ordered shangai noodles priced on the menu 10.95.When we got the bill she was charged 11.95. My husband pointed out the error to 2 wait staff who quickly pointed to the menu to fine print that said prices subject to change without notice. They informed us the price had changed 2 years ago but they hadnt gotten to changing it on the menu. For clarity changing the menu is writing over the original price in ink!. For the lousy buck they lost 3 customers who eat out at least 2 times a week in and around Tecumseh. Way to go Fongs thats a great business practice. WE WILL NEVER BE BACK.
Great food....the woman who answered the phone had terrible telephone manners. She chose to Interruptive, condescending and rude. It was as if she was doing me a favour taking my order....sheeez.
We love this restaurant. the best chinese food and the best service I've had. It's the only place we would go for chinese when we lived in the area. Now we live in Alabama and I miss their food so much that when we go back to visit it'll be the first stop we make.
The atmosphere, the aroma, everything is great! Friendly staff, they remember pretty much everything each visit. I've been going there since I was 8 and I still go now !! Remember my order, name, birthday EVERYTHING! If you haven't been here before definitely give it a try, you won't be disappointed.
Sometimes because of their high demand customers feel rushed. Other than that, it's the best place in town!
This is my favorite Chinese restaurant in Windsor. The service is great (they remember my entire order every time I call and its always ready quickly) Their food is outstanding. They have a very vegetarian friendly menu.
Great Restaurant. Won't go anywhere else for Chinesse.
Great Aptmosphere and excellent food/service My wife Loves the Sweet and Sour pork
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