The Bockners have deep roots in the industry; a thoroughly Canadian brand, ARD evolved from Cana-Foam Products Inc., a family business that has been successfully producing outdoor accoutrements for over four decades. Founded by Cecil and Donald Bockner in 1964, Cana-Foam manufactures cushions and umbrellas for mass merchant and independent retailers. Cana-Foam was also one of the first companies in Canada to import synthetic, outdoor-friendly woven furniture.
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Terrible customer service. Have been calling and emailing for months, in order to purchase replacement cushions for a patio set, and they do not respond. Zero support.
I have been trying for almost 6 weeks to get a replacement part for an item. They never answer the phone and do not return phone calls. I purchased $7000 worth of product from them (through Costco) which I will now return due to the fact that they could not ship me a $5 hinge that was defective from the start. I hope that Costco reconsiders their relationship with them.
