Ron Kraft Auto Care has provided dependable vehicle repair and gas station services to the London community for almost 50 years. We are your one-stop solution for all vehicular matters – visit us today!Whether you seek the benefit of warranty-approved service or provincially accepted inspections, Ron Kraft Auto Care has the solution. A focus on customer care has made us into a local London institution, balancing traditional values with modern amenities. Stop by our full-service gas station to refill your propane or refuel your car, and easily leave your vehicle for repairs thanks to our helpful pick-up and drop-off service. Handling everything from personal trucks to fleet vehicles, trust our quality service with your large-scale and day-to-day automobile needs. more...See more text
I took my car in to check what was wrong with it. Turns out I just needed a small part. The part was suppose to take 3 days to come in.. It took a little more than a week. When I went to get the part put in.. it took the man less than 5 minutes and he charged me $20 plus tax. He charged me a rate of 20mins/1hr - $99/1hr.. when it was clearly 2minutes. He told me it was 10mins was for the earlier date when I had brought my car in to ASK what was wrong with it.. It took him less than 5mins to find out because I had told him the issue. 10mins for switching the ONE washer fluid bolt. (It took him less than 5 mind you )
Long story short. Do not take your business here. HE overcharged me for a 2min simple job. Im not car savy, had I known he was going to charge that much, I would have bought the part and let someone else put it in for $10 or even less.
Rob, Dianna and staff, You must get sick of me thanking you for your honesty in dealing with my Bessy. As you know my car means a lot to me and I would not trust another place in London or surrounding area to touch her. You have always been up front with the work and what it would cost to fix, also advising me what would need to be done in the future upkeep. Thanks again for your excellent and friendly service.
My husband & I have dealt with Ron Kraft Auto for the past several years. I have always been treated special when visiting their garage. Rob & Diana spent time with me explaining the problem I am having with my vehicle and have always been able to help me with professional advice and expert service
I took my car here for my tires to be changed...THEY broke a piece...charged me for 4 new pieces (when I only needed one because they broke it) and an hour labor. The total bill was $125 more expensive and they didn't even call to tell me that they would charge me for their error. They just expected me to pay it when I picked up the car! I am so angry!!!
