Medical Services: Commitment to Excellence...True North Imaging (TNI) offers a wide range of outpatient diagnostic imaging services through medical imaging centres in Ontario, as well as through mobile services. These diagnostic imaging examinations, which are critical to early disease detection, consist of ultrasound, x-ray, mammography and bone mineral density studies.World Class Medical ServicesTNI provides world-class medical services to its referring physicians and patients. The organization utilizes state-of-the-art medical imaging equipment at each of its facilities, to reinforce our commitment to the provision of exceptional patient care. TNI has performed more than 6,000,000 medical imaging tests in Ontario since 1982 and has provided service to more than 5,000 Ontario doctors. Our expert clinical staff is committed to providing the best possible patient care.Canada's largest 3D/4D Ultrasound ProviderTNI has the distinction of being the largest provider of 3D/4D ultrasound services in Canada.more...See more text
I go there as it is close to my place, but it is not a pleasant experience, especially when dealing with the front desk staff. They pretend not to see you for minutes although you are standing there right in front of them waiting, they do not provide complete info as to what you have to fill in (especially now with COVID 19) - generally the message is Ill take my time, you can wait. A lot of sour faces, no empathy. The radiologists are much better, though.
This place is not sensitive to those with mobility issues. It is difficult to get onto the table for the scan and the bathroom in the back has no grab bars to assist one in getting up. There was no empathy and staff was abrupt. I was told that I should have asked when booking if they could accommodate. Yes, I wish I had inquired but I never thought that a medical imaging place would not have made accessibility a priority. Also our doctor referred us to the clinic so I thought it would be ok.
