NEVER USE TOTAL TELECOM--THEY CAME AFTER MAKING ME WAIT FOR 4 DAYS AND INSTALLATION FAILED. I CALLED BACK WITH NEW WORK ORDER AND THEY SAID I HAD TO WAIT A WEEK FOR THEM TO FIX IT. WHEN I TIED TO EXPLAIN IT WAS THEIR ERROR, RECEPTIONIST HUNG UP ON ME.!!! THEY MAKE YOU WAIT A WEEK BEFORE FIXING THEIR ERROR. UNACCEPTABLE. USE OTHER COMPANIES