I would not recommend using this company. They had my renewal documents 2 months before the due date and after many calls, emails and one visit she still did not renew the mortgage. I had to step in 1 day before renewal and do it myself. Do NOT use this company.
Hi Shelley,
Thank you for your feedback. We always strive to do our best for our clients, and appreciate it when customers tell us we missed the mark.
Normally we meet and exceed client expectations, which is why more than 60% of our business is a result of our past customers.
Feel free to contact me if you'd like to give me more details on your experience. We are happy to learn from our mistakes and will take every reasonable opportunity to make things right.
Warm regards,
Chris
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