The Pet Shoppe is a family-owned pet supplies store in Ottawa. We specialize in 100% natural and premium foods for the furry friends in your life. Just like humans, pets benefit from a healthy diet made from natural ingredients. We have two locations to better serve you and your pets. Both of our locations carry the finest dog and cat foods on the market. In addition to kibble and canned, we also offer frozen and raw foods for your pet.more...See more text
Fantastic Staff, Absolutely 100% helpful. I switched my dog and cats food and they were able to provide all kinds of information about nutrition, samples, brochures and how to switch foods, and it worked flawlessly! Great prices, people and service! 2 thumbs and 2 paws up! definately recomending to all my fellow pet owners -Very happy customer
I’ve been a customer of the Pet Shoppe for a while now and can't say that I’ve had a single bad experience. The staff's knowledge of the products is sufficient (in my opinion), and I’ve gotten a couple of good advice from them regarding switching my dogs to a different diet and it worked beautifully! I will definitely continue to shop at that store and recommend that others give it a try too!
Two Thumbs Up!
I agree with the previous review. I went to this store yesterday and when I walked in, the cashier walked away and completely ignored me and when she did decide to acknowledge me she was nothing but rude. Will definitely NEVER be coming back to that store.
customer service was horrible! this is a store i will not be returning too! manegment and or owners you have a shoddy staffing in your stores! a tip for you would be have your staff trained properly as i am a very unhappy client! i asked questions non of which were answered with grace nor knowledge! walking into a store where your staff/maneger looks as if they just rolled out of bed is not a welcoming enviornment!
sincerly yours
a very unhappy client
