I had bought my glasses in cornwall before I moved to chatham. Unfortunately the arm snapped off I went in after visiting every eye glasses place in chatham. When I went in they were so friendly and were able to get me my exact frame!!!!! I’m over the moon w happiness because my glasses were less than a year old and let’s be honest here, they look fabulous!!!
The staff are friendly and very helpful. I have dealt with them for years and never had a problem. They quote exactly what you pay and delivery is always a great experience.
My family has been getting glasses here for twenty years and the pricing second to none. Prior to Imperial I had dealt with two others in the city both more expensive, less choices. The staff at Imperial is wonderful. I would recommend them highly. My perscription sun glasses with Kodak Progressive lenses second to none and many of my friends wanted the same glasses. If you have an issue with any eyeglass at any time they are ready to help.
Not sure about the other reviews they could not have been in the same store if it is rated less than five stars.
Will never do business with them. they will give you a cheap quote, but when you actually buying their glasses, that's when they start add more money in. My advise, Don't waste your time and money with them.
