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Brian Wilson of Wade Roberts Plumbing came out to our home to help us figure out plumbing for a new downstairs bathroom. We are confident in the advice he provided and very pleased that he identified a pulmbing problem in our house that needed to be fixed. He is clearly very knowledgeable and customer service focused. We would highly recommend Brian Wislon at Wade Roberts Plumbing.
Top notch service. Very knowledgeable. Included a home gas and plumbing inspection, tested my water pressure, and included a quote for replacing a gas fireplace thermocouple. I would highly recommend this company for home repairs, maintenance and improvements.
The staff at Wade Roberts plumbing are very friendly and helpful. Jeff has been to our house twice and both times has been very enthusiastic and willing to spend the time and effort needed to complete the job. Jeff is also very good at explaining everything so the customer can make an informed decision.
Best plumber in Victoria!
Wade Roberts plumbing did an excellent job at our place. He was friendly, considerate and efficient. I would highly recommend this company for all of your plumbing needs.
Exceptional service from beginning to end. Carolyn at the office was wonderful and did her very best to squeeze me in. Wade showed up on time and was very knowledgable, giving me a few different options, so I could choose what best fit my budget. The pricing was upfront, which was great! He also looked over my plumbing system to ensure there were no other potential problems to look out for. Brooke called later to make sure everything was working well and that I was happy! Highly Recommend!
Had great service with Wade Roberts Plumbing. They always go above and beyond to deal with the issue at hand and provide advice for other potential things to consider without any pressure to act on their advice. I would definitely use their services again and recommend them to others.
We called for a sewage flood in our basement, and someone arrived very quickly to fix the problem. The service was exemplimary and fast.
We always get great service and quality work from Wade Roberts Plumbing, they are very tidy and consistently do quality work. Very happy with them, thanks for going above and beyond what a customer expects!
phoned for a broken tap - ended up with water in the basement after the tap fix - not good
Best Plumbing service in Victoria!!
After hours phone person took my number to forward to day staff to call me back. I have yet to hear from anyone. Another company is coming mean while we sit here with no running water.
Business Reply August 25, 2017
Steve... first we would like to apologize for the lack of response. We work really hard to ensure that someone live is answering the phone 24/7 and that response times are as quick as possible. We would like to connect with you to figure out what went wrong so we can do better next time. As we don't have your contact information would you be able to call in to the office (8:30-4:30 Mon-Fri). Again our apologies for the breakdown in our communication.... we hope to hear from you so we can help.
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