I have been a loyal Pizza Hut customer forever but no more. Just opened up my box of cold pizza and have to reheat it. The Duncan store has never measured up to other locations in other towns, and I've put up with various mistakes or poor quality for years for some reason. Since relocating to another part of town, things have gotten worse...if possible. There are a dozen other pizza joints in town, that I'm sure would love a loyal and steady customer.