Cabela's Retail Canada Inc

We bought a boat from Cabelas and the boat ended up having a hole in it. We called them to let them know and they directed us to a 1800 number. They told us to cut out the piece of the boat where the hole was and mail it in, so we did, and paid for shipping. They said it would be 2 weeks for a resolution and this was last June, 14 months ago. We’ve tried contacting them but the customer service reps speak very little English. Now we are out $400. We will not be shopping here ever again.

Wow, what a joke this company has become. Ordered 10 items in mid January 2018, and it took them over 3 weeks in 5 different shipments to get me 8 out of 10. After a month I called and was told one item is back ordered with no ETA and one discontinued. Finally get ahold of someone to refund the money back on the gift cards...due to bad experience, didn’t try to order anything with the credit until a couple days ago,(sept). Gift cards were never credited, now another 4 day wait. Terrible service