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This week Dwayne was required to come twice to do some repairs on our garage door. He was prompt, very friendly and easy to talk to. His work was excellent! Office staff also very helpful and friendly when checking on a couple things. Thank You For Your Service Sherry :)
Josh came out and serviced my garage door. Had a broken spring and he replaced. First class service man. He is the man! Eric
Business Reply July 11, 2019
Thank you so much, Eric!We’re happy to hear that our technician went above and beyond to provide you with the best experience possible.
I bought my garage doors 16 years ago and had then only partially installed myself ever since. I finally decided to call for help ;) Creative Door sent out a very knowledgeable tech hours later and say and behold - he was done in two hours. Very greatfull.
Business Reply July 5, 2019
Thank you, Osie6332. When you have a garage door issue, we certainly don’t want to make you wait. Thank you for sharing your experience with us.
Excellent quick and efficient service. Estimate was correct to the penny.
Business Reply February 25, 2019
Thank you for contacting us for your garage door needs! Our certified garage door technicians are trained to provide quality service to get the job done right the first time and on budget.
Creative Door was fixing our garage door within an hour of it breaking down. Very polite & courteous.
Business Reply February 25, 2019
Thank you for choosing Creative Door for your garage door needs. We take our job seriously, but that doesn’t mean we take ourselves too seriously! We’re pleased you had a great experience and that our technician could take care of your garage door needs in a friendly and courteous manner.
Creative Door installed our new doors when we built the house 14 years ago and they continue to provide, prompt courteous service every time we have an issue be it a large job or a minor adjustment. You cannot go wrong using this firm!
Business Reply August 17, 2018
Thank you! We want you to feel like a valued customer from the time you contact us through to your garage door service and after the job is done. We are truly grateful for the trust you've placed in our business.
I was able to communicate easily by phone what the problem was. The service personnel showed up on time. The job was done quickly and competently. Could not have asked for anything more.
Business Reply July 23, 2018
Thank you for your feedback. If you encounter a garage door emergency, we certainly don't want to keep you waiting, so we're happy a technician was able to arrive promptly. Thanks for choosing Creative Door.
They were at my neighbours on an annual maintenance so I asked if they had time for mine also, very professional and did a great job. Lots of helpful tips about what to watch for and what to do about it. Great job.
Business Reply July 23, 2018
We're so pleased you had a great experience! Our certified garage door technicians are trained to be prepared for any problem and to find a solution in a way that works for you. That includes respecting your time and ensuring the job is done right the first time. Thank you for your business.
We were stuck in our garage. The door would not open. We called Creative Door Emergency Services. Their workers arrived and fixed the door in an efficient and professional manner. The door now works smoother and quieter than before. Thanks guys for the quick and courteous response.
Business Reply July 23, 2018
Sorry to hear about your garage trouble! We're glad to hear that our team was able to provide timely service. Feel free to contact us at any time to book your annual garage door maintenance service with us. Thanks for choosing Creative Door.
As a small self-managed condominium building in Kelowna, we greatly appreciated the swiftness of service that the staff at Creative Door provided to us when our garage lift opener ceased functioning. Mike was quick to come to our building to provide an in-depth series of quotes for us, taking time to meet with us personally to explain his recommendations and to outline various options. Once the parts needed to make the repair arrived, their technician Shawn installed the system very efficiently!
Business Reply July 27, 2015
Hi Michelle. Thank you so much for the five-star review! We're so pleased to hear about your great experience with our team. Customer service is a top priority for us so we are thankful that you took the time to tell us how we did. Thanks again for the review!
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