Our sales person was amazing. The quality of product and customer care is terrible. Our sofa and chair and a half had bunched up foam under the fabric within 2 mths. They sent techs out 3X’s to fix itThe techs even said it would continue bunching up, the foam needed to be replaced. Many calls were ignored or not returned while trying to communicate the issues. When I pushed to have it replaced after being “fixed” so often they came back and said it was simply the fabric and wasn’t warrantied
They were very helpful and showed me many of the options for what I was looking for . They also took the time to explain all of the warranty options and paperwork.
My experience with Ashley HomeStore was excellent. The customer service was top notch and I was able to purchase my furniture with ease. I would definitely go back there again, great service.
We recently purchased a bedroom suite from Ashley. We appreciate the no pressure sales staff, Breadon was professional and very knowledgeable. We highly recommend Ashley in reddeer alberta.
We were looking for a dining table & chairs for a smaller space since we live in a condo. Jean spent so much time helping us find exactly what would meet our needs. Kudos to him! He is a real asset to Ashley home Store.
